Verizon says that it has resolved points with Fios, its fiber optic community, that affected many areas within the Northeastern US for hours on Tuesday. The corporate says that issues needs to be returning to regular, however a fiber lower in Brooklyn could imply that some may nonetheless be with out service.

Customers started reporting issues with Verizon on Downdetector shortly after 11AM ET, and the amount of studies peaked at greater than 22,000 on Tuesday. Hotspots for issues on Downdetector’s outage map for Verizon included Boston, New York Metropolis, Washington, DC, and extra. A number of Verge staffers skilled outages as effectively, although one in Brooklyn nonetheless doesn’t have service.

“An web subject impacting the standard of our Fios service all through the Northeast has been resolved,” Verizon mentioned via its support account on Twitter to many customers on the platform. “Community efficiency and repair ranges are returning to regular.”

The account additionally mentioned at 11:52AM ET that there was a fiber cut in Brooklyn, and as of 4:04PM ET on Tuesday, the corporate mentioned the lower remains to be affecting clients within the space. Nonetheless, technicians are working to sort things, Verizon said.

Folks additionally reported points with Google, Zoom, Gmail, and extra on Downdetector, however the studies seem to have come from the identical locations that had been experiencing issues with Fios. Google and Zoom’s standing pages aren’t displaying any outages, so it’s doable issues with these providers within the Northeastern US had been tied to the Fios outage.

We’ve requested Verizon to remark, and the corporate says it’s trying into it now. Appearing Federal Communications Fee chairwoman Jessica Rosenworcel also said that the Public Security and Homeland Safety Bureau is trying into the state of affairs.

Replace January 26th, 4:44PM ET: Added new data from Verizon concerning the points being resolved.



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